Terms of Sales

PREAMBLE

These General Terms of Sale, hereinafter referred to as the ‘General Terms’, govern the conditions for distance selling between all users of the website shop.bdm-bijoux.com wishing to make a purchase from the website shop.bdm-bijoux.com - hereinafter referred to as ‘the customers’ - and the company Pierre Natier, whose head office is located at 3 rue Pradier, 75019 Paris, France - hereinafter referred to as ‘BDM Studio’ -.

This site is operated by BDM Studio. Throughout the site, the terms ‘we’, ‘us’ and ‘our’ refer to BDM Studio.

BDM Studio offers this website, including all the information, tools and services it provides for you, the customers, subject to your acceptance of all the terms, conditions, policies and opinions set out herein.

By visiting our website and/or purchasing one or more of our products, you implicitly agree to all the terms of sale, our privacy policy and our return and exchange conditions, including the additional policy conditions set out on this website and/or accessible by hyperlink.

These General Terms apply to all users of the website www.shop.bdm-bijoux.com.

We reserve the right to update, modify or replace part or even all of these General Terms by posting updates and/or changes in the ‘Terms of Sale’ section of our website. It is your responsibility to check this page regularly for any changes.

Our store is hosted on Shopify Inc., which provides the online e-commerce platform for us to sell our products.

By accepting these General Terms, you declare that you are at least the age of majority in your State or province of residence.

You may not use our shop for any illegal or unauthorised purposes and you may not, when using the service, violate the laws of your jurisdiction (including but not limited to copyright laws).
You must not transmit worms or viruses or any other code of a destructive nature.
You must not transmit worms or viruses or any other code of a destructive nature.
The breach or violation of any of these terms will result in the immediate cancellation of your orders.

ORDER

Customers must enter their details for their order to be registered. Customers who are not registered must enter their details in advance if they wish to order. Once the payment has been validated, customers will receive an e-mail informing them that their order has been registered. All registered orders imply acceptance of the product price and description.

Orders will only be accepted once payment has been received.

BDM Studio undertakes to honour all orders received while stocks last and to inform customers by any means at its disposal if the product is unavailable. Customers may then cancel the order and obtain a refund of the sums already paid, where applicable.
BDM Studio reserves the right to cancel or refuse any customer order for legitimate reasons (payment problems, previous issues, etc.).

PRICE

Prices are stated in euros and are inclusive of all taxes. We reserve the right to change prices without notice. However, prices will not change once the customer order has been confirmed. These prices do not include the flat-rate contribution to the order processing and postage costs. This amount varies depending on the product ordered and will be stated during the order process, before the purchase is confirmed.

WARRANTY

Products are guaranteed against any material or manufacturing defects for a period of one (1) year.
The legal warranty against latent defects applies automatically to purchases made by non-professionals and consumers.
Any actions that take place under the warranty will not extend its duration.
Under the warranty, the only obligation on the Vendor is to replace the product with an identical or equivalent product free of charge.
To activate the warranty, all products must first be submitted to the Vendor's after-sales service, which must approve any replacement.
For the exchange and refund conditions, please consult the relevant page at the following address:
http://shop.bdm-bijoux.com/en/pages/retours-et-echanges

Exclusions

The warranty does not apply to visible defects.
Also excluded are defects and damage caused by an external accident or by a product modification not foreseen or specified by the Vendor.

PRODUCT DEFECTS

BDM Studio is liable for defects relating to the product’s compliance with the order and for latent defects under the conditions set out in Articles 1641 and 1649 of the French Civil Code.
In accordance with the provisions of Order No. 2005-136 of 17 February 2005, the above-mentioned articles of the Civil Code, as well as the articles of the French Consumer Code relating to the consumer goods guarantee, are reproduced within these General Terms.

PAYMENT

Payment by bank card:

BDM Studio accepts payment by Carte Bleue, Visa and MasterCard. To confirm the payment, the user must enter the cardholder’s name and the card number, expiry date and security code (3-digit code that guarantees the safety of the transactions).

BDM Studio uses the services of Stripe for its bank card payments.
Stripe offers one of the most secure payment solutions in the world.
You can view the Braintree service terms of payment at the following address:
https://stripe.com/privacy

Payment by paypal:

PayPal payments are subject to the conditions of this service.
You can view the PayPal service terms of payment at the following address:
https://www.paypal.com/ie/webapps/mpp/ua/privacy-full

PAYMENT SECURITY

The website www.shop.bdm-bijoux.com has one of the best payment security systems currently available. The website has adopted the SSL (Secure Sockets Layer) encryption process, which protects all sensitive payment data. BDM Studio cannot access customers’ banking information at any time. As a result, customers are requested to enter their payment information with each new order. Only the Braintree payment platform contains the confidential information required for the transaction; this information is inaccessible to third parties.

DELIVERY

Orders are delivered in accordance with product availability and the sequence in which they are received.
BDM Studio is authorised to make full or partial deliveries.
We will do our utmost to ensure that the order is dispatched within an average of three and a maximum of fifteen working days from the date on which customers pay for their orders. Delivery costs are €4.90 including tax within mainland France.
Late deliveries will not result in damages, deductions or the cancellation of outstanding orders.
However, the sale may be cancelled at the request of either party if the product has not been delivered one month after the estimated delivery date for any reason other than force majeure.

Customers will receive a refund of any deposit paid, minus any compensation or damages.

War, riots, fire, strikes and accidents are considered cases of force majeure and thus exempt BDM Studio from its delivery obligation.

Where applicable, BDM Studio will keep customers informed of the cases and events listed above.

When completing the information form, customers are required to check that the information provided to BDM Studio is complete and accurate. As a result, BDM Studio cannot be held liable in the event of errors or inaccuracies in a customer’s delivery address.

DELIVERY RISKS

Items will be delivered to the delivery location stated by the customer when the order was placed on the website.

Items travel at customers’ own risk at all times and customers are responsible for making any necessary challenges and confirming their concerns to the carrier by extra-judicial act or registered letter with advice of receipt within three days of the receipt of the goods.

RIGHT OF WITHDRAWAL

For the exchange and refund conditions, please consult the relevant page at the following address:
http://shop.bdm-bijoux.com/en/pages/retours-et-echanges

APPLICABLE LAW AND COMPETENT COURT

These General Terms of Sale are subject to French law. In the event of a dispute, exclusive jurisdiction is conferred on the relevant French courts with jurisdiction over the location of our head office.

Under these General Terms, the liability of BDM Studio may not exceed an amount equal to the sums paid or payable during the transaction that resulted in this liability, regardless of the cause or form of the action in question.

INFORMATION

All questions concerning the General Terms should be sent to the following address : eshop@bdm-bijoux.com.

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